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Showing posts from August, 2013

Issue with Row Height while Exporting from MicroStrategy Document

See the screenshot below. Is that the issue you are facing? Incorrect Row Height when exported Instead you want it like this...? Expected Layout of Row Header If so, it is a pretty simple change. Within document design, select the document part where the grid is located (eg Detail Header etc). Go to Format > Properties (MSTR 9.x) Select Layout tab Under Excel section, select the checkbox  that says 'Automatically fit rows' Problem fixed. Please excuse the absence of data in screenshots for obvious reasons!

Fact does not exist at a level that can support the requested analysis

Error: SQLEngine got an Exception from DFC: [DFCENGINE] Engine Logic: Fact does not exist at a level that can support the requested analysis. Fact: "Visitor Count". Level: "Visitor ID, Visitor Center Name and ID". Error in Process method of Component: SQLEngineServer, Project VUE Reporting, Job 43595, Error Code= -2147212800. If you have worked with MicroStrategy, you have definitely come across this error at least once! First things first - did you recently change any attributes? If you did, did you update the schema? If no, then that is most likely your problem. Update the schema from MSTR Desktop > Schema > Update Schema or Ctrl+U. If that does not fix your problem, I may not be able to give you an exact answer but can guide you through troubleshooting the problem. Below, I will use my error mentioned above related to Visitors to guide you through troubleshooting. The steps mentioned below may be a little long for those of you who are already famil...

Problems With Conditional Metric and Drill Down

If you are coming across the problem with Conditional metric and Drill Down, you will want to kick somebody's behind after reading the solution(s)! We have a hierarchy defined as Region - Country - State - City - Zipcode - Branch. For each Branch there is a count of Vistors. The report starts with simply Region and Count of Visitors. You should be able to drill down all the way to Branch from Region. Count of Visitors is a conditional metric based on certain filters. So, the requirements sounds pretty simple, right? Yes, and it is simple. But for some reason when I built out the report in less then 5 minutes the drill down would not work. Clicking Americas to drill down and expecting to see Canada, USA and Mexico, I was seeing all European and Asian countries as well. I thought there was something major  was wrong with relationships or data or even the ETL. This is a pretty simple report so obviously the issue has to be a major one for this report to not work, right? Right? Wr...